Kenya's BPO Sector Study

Critical Success Factors (Funded by IDRC )

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Contact Person:	Ms Munyiva Ngea
	BPO Research Project Assistant & database programmer
	School of Computing and Informatics
	Nairobi University
	P.O Box 30197
	Nairobi, Kenya.
	Telephone Number: 4446544/444919

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Funded by IDRC and conducted by: University of Nairobi, Kenya ICT Board and Kenya BPO & Contact Centre Society

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